After Sales service

NetSpa’s plus points

  • A process that’s easy for anyone to follow!
  • No maintenance or modification to the product
  • You no longer have to empty your tub to carry out repairs
  • Rapid repairs that are guaranteed to be effective!
In the event of any defects or malfunctions, please visit:

Power unit

Please send the removable NetSpa power unit in its original packaging

Register your warranty

Register your warranty on:

Send the power unit

Send the power unit to the NetSpa France service centre

Rapid repair

Your power unit will be repaired as soon as possible!

Return to your home

The NetSpa power unit will be sent back to your home address

5 steps – 5 minutes

1. Unplug the hot tub
2. Keep the water in the tub by plugging the water jets
3. Remove the power unit
4. Pack up the power unit in its original packaging, and send it away.
5. Reconnect the power unit and start enjoying the pleasure of your hot tub once again